Gain access to our top-cited 2013 Online CX Strategy and 24 other marketing articles from Taylor&Francis for free

Gain access to our top-cited 2013 Online CX Strategy and 24 other marketing articles from Taylor&Francis for free HERE.

Read highly research published in selected Routledge Marketing journals in 2013 and 2014 online for FREE.
We've put together an online collection of highly cited articles from our journals listed in the Social Sciences Citations Index® based on popular themes including branding management, advertising and social media promotion.

Exploring the role of the online customer experience in firms' multi-channel strategy: An empirical analysis of the retail banking services sector Journal of Strategic Marketing Phil Klaus & Bang Nguyen

Marketing Highly Cited Business Highly Cited 2014 explore.tandfonline.com

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